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Privacy Policy for WeCircle

Effective Date: 22/12-2024

1. Introduction

WeCircle (“we,” “our,” or “us”) is committed to protecting your data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services, including both our web-based platform and mobile application (“the System”). If you do not agree with the terms, please refrain from using our services.

2. Data Responsibility and Roles

  • Data Controllers: Individual stores using our platform are the data controllers for customer data collected through their systems.

  • Data Processor: WeCircle acts as a data processor for the stores and manages the platform’s infrastructure.

  • WeCircle as Data Controller: For user information related to the platform’s operation and login credentials, WeCircle is the data controller.

3. What Data Is Collected?

a. Information Collected via the System

  • User Profiles: Name, email address, and phone number.

  • Sales Data: Registered items, prices, and transactions.

  • Login Information: Email addresses associated with specific stores.

b. Information Collected Automatically

  • System Logging: Logs to ensure the platform’s stability and security.

  • Device Data: Information about your device, including IP address and browser.

4. Purpose of Data Processing

We use data to:

  • Ensure and improve the functionality of the platform.

  • Support store operations, including customer management and transactions.

  • Enable login and access to specific stores.

5. Hosting and Data Storage

  • Danish Stores: Data and related information for Danish stores are hosted within the EU.

  • Norwegian Stores: Data for Norwegian stores are hosted in Norway in compliance with GDPR and local regulations.

  • New Zealand Stores: Data for New Zealand stores are hosted in the EU, where we ensure a level of data protection that meets the requirements of New Zealand’s Privacy Act 2020.

Data is retained as long as necessary to fulfill the specified purposes or in compliance with legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect information against unauthorized access, use, or disclosure. These include:

  • Encryption of data.

  • Restricted access to data based on roles and needs.

  • Regular security updates.

7. Data Sharing

  • Internal Purposes: Data is not shared between stores.

  • Third Parties: We collaborate with hosting partners and other service providers under strict confidentiality agreements.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our platform and ensure its functionality. These include:

  • Necessary Cookies: Ensure the platform functions correctly.

  • Statistics Cookies: Some stores may choose to implement a tag manager, which can include tools like Google Analytics to understand user interactions and improve their offerings.

  • Marketing Cookies: Certain stores may use tools like Facebook Pixel or Google Ads to deliver targeted advertising.

The use of statistics and marketing cookies is the responsibility of the individual stores, and they are required to inform users about these tools and obtain necessary consent.

You can manage your cookie preferences by adjusting your browser settings. If you have questions about cookies used by a store, please contact the store directly for further information.

9. Your Rights

Under GDPR, you have rights including:

  • Access to your information.

  • The right to request correction of inaccurate data.

  • The right to have your data deleted (the right to be forgotten).

  • The right to data portability.

To exercise your rights, please contact the specific store or WeCircle directly for information for which we are the data controller.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published here and take effect immediately.

11. Contact

If you have questions about this Privacy Policy, please contact us:

WeCircle E-mail: support@wecircle.io

Address: Strynøgade 7, 2100 Copenhagen Ø

Change Log

  • 22/12-2024: Initial version published.